Once your order has been placed you will receive a confirmation email that we are processing your order. We usually take 24-48 hours to process your order and ship it.
Please contact firstname.lastname@example.org if you would like to amend your order. We would only be able to do that if your order has not been shipped.
We understand you may want to cancel or amend your order after it has been placed. We can cancel your order if the products have not been shipped. Please email us at email@example.com.
In case the products have been shipped, please refer our return & refund policy
We accept all master & visa cards issued in the UAE or internationally as well. The currency of billing is in AED (UAE dirham)
For all orders within the United Arab Emirates:
For all international orders, the cost of shipping will vary depending on where you are shipping to, what is being shipped and how quickly you wish to receive your package. Kindly email us at firstname.lastname@example.org for more details.
We aim to dispatch the goods within 48 hours of receiving the order. As soon as your order is dispatched, you will received tracking information via email. Normally transit time is between 3-5 days within the UAE
We want you to be 100% satisfied with your crystal energy! We offer return or exchange within 7 days of receiving your order. You can return your product for store credit, a different product or a refund to the original payment method.
We can only accept returns of products that have not been tampered with, are sealed and remain in the original packing.
All bath and body products, sprays and mists, candles and clearing tools (smudge sticks, incense cones and sticks and resins) are final sale and not eligible for return.
Discounted items/sales items cannot be returned or exchanged.
Contact us on email@example.com and we will aim to get back to you within 24 hours with a resolution.
If you receive an item that is damaged, please contact customer service within 2 days of receiving the item.
Choosing a crystal can be overwhelming. There are so many options! How do you know which one you need at this moment? Healing with crystals is a very individualized experience. You may really connect with a particular crystal, while someone else may gravitate towards a different crystal—even if you’re using the crystal for the same intention.
To help you chose, we have categorised the products for a particular intention. Pick the intention that is most suited for you and we will give you the options of various crystals for that intention.
Notice which particular crystal your attention is being gravitated towards.
Crystals absorb energy all the time. For them to work effectively, it is important to cleanse them regularly. There are multiple ways of cleansing your crystals:
There is no right or wrong way to use crystals. Use them intuitively as what works for you best. Here are some ideas to get you going:
Refer to our Crystal meanings guide to learn about the most popular kinds of crystals.
Breaking of crystals is a common phenomenon. It does not reflect on the quality of the crystal. Often times, when a crystal breaks, it has taken the brunt of issues you have worked through and are now ready to release.
If a crystal breaks, it signifies that a shift has taken place. Sometimes this release point is unknown to you—the work you have done to get to this point of releasing/letting go may be unconscious on your part, but it is, nonetheless, true and impactful. So when a crystal breaks, the first thing to do is to offer thanks for all you have been given—all the blessings you have received—to allow this moment of healing to happen in your life. Allow yourself to think of the crystal as its own conscious being connected to Creator and thank it for its service to you.
OFF on your first purchase